Frequently asked questions
Find answers to the most common questions.
About ExamProdigy, our technology, deployment approach, and examination processes.
Getting Started
Getting Started
What is ExamProdigy?
ExamProdigy is an end-to-end examination technology and services platform designed to help government examination authorities conduct secure, reliable, and trusted examinations. Our solutions support every stage of the examination lifecycle, from question paper creation and candidate registration to secure delivery, evaluation, and results.
Who is ExamProdigy designed for?
Organisations conducting high-stakes examinations: State Public Service Commissions, Government Recruitment Boards, Government Universities, Professional Certification Bodies, and government departments conducting recruitment examinations.
Can we use only one of your solutions?
Yes. Whether you require secure question paper delivery, OMR sheet design and printing, evaluation services, or an end-to-end examination platform, you can adopt only the solutions that meet your current requirements.
Can we start with a pilot?
Yes. We encourage organisations to begin with a pilot to evaluate operational workflows, security, and user experience before considering wider deployment.
Examination Process
Examination Process
Do we need to move to Computer Based Testing (CBT)?
No. ExamProdigy complements your existing examination process. Candidates continue writing answers on OMR sheets while question papers are delivered securely through ExamProdigy.
Can we continue using OMR answer sheets?
Yes. Our secure question paper delivery solution is designed to preserve familiar examination workflows, including OMR-based answer writing and evaluation.
Do students require any training?
No. Candidates continue taking examinations in a familiar manner with minimal change to their experience.
Do invigilators require special training?
A short orientation is sufficient for invigilators and examination staff. Our team provides the necessary guidance before deployment.
Why doesn't ExamProdigy replace the entire examination process?
Because our objective is not to change what already works. It is to strengthen the parts of the examination process that are most vulnerable. Our solutions integrate with existing workflows, enabling authorities to modernise at their own pace while preserving operational familiarity.
Technology & Security
Technology & Security
Does ExamProdigy require an internet connection during the examination?
No. ExamProdigy is designed for offline operation during examinations. Secure access controls and pre-configured devices enable examinations to continue without internet connectivity.
How are question papers protected?
Question papers are protected through multiple layers of security, including encryption, time-based access controls, geo-fencing, authenticated device access, and comprehensive audit logs.
What happens if a tablet fails?
Operational contingencies are built into every deployment to minimise disruption. Backup procedures ensure examinations can continue smoothly while maintaining security and process integrity.
Can question papers be accessed before the examination begins?
No. Question papers remain securely protected until the authorised examination time and location conditions are met.
Is there a complete audit trail?
Yes. ExamProdigy maintains detailed audit logs across critical examination events, providing authorities with transparency, accountability, and legally defensible records whenever required.
Deployment
Deployment
Can ExamProdigy be deployed across multiple examination centres?
Yes. The platform is designed to support examinations across multiple centres while maintaining centralised control, monitoring, and standardised operations.
How long does implementation take?
Implementation timelines depend on the scale of the examination and the solutions selected. Our team works closely with examination authorities to plan a deployment that aligns with examination schedules.
Will ExamProdigy replace our existing examination process?
No. ExamProdigy is designed to complement and strengthen existing examination processes. Authorities can adopt individual solutions while continuing to use familiar workflows and infrastructure.
Support
Support
What support does ExamProdigy provide?
Our team provides implementation planning, deployment support, staff orientation, technical assistance, and post-examination support to ensure a smooth and successful examination process.
Can ExamProdigy integrate with our existing systems?
Yes. Where required, ExamProdigy can integrate with existing examination workflows and supporting systems to minimise operational disruption.
Still have a question?
Our Examination Solutions Team would be happy to help.
We'll answer your questions and help you identify the right solution for your organisation.